Panasonic Support Ticket - McAllen, Texas

Lumix camera warranty - LUMIX DMCFS15

Created By: origami's Picture origami Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 6 years ago
Department: N/A Replies: 2
Product: LUMIX DMCFS15

I sent my Lumix camera (DMCFS15) to McAllen for repair. I included everything and wrote a description of the problem and my physical shipping address on the enclosed form. I now receive a letter asking for my physical shipping address and the letter is addressed to someone with a similar last name - but no my last name. I assume the letter was really meant for me since the rest of my mailing address was correct. I have now tried several times to call the McAllen office at the number listed to give my physical address and I constantly get the recording that "no one is available to take your call... please leave a message" I am reluctant to leave a message since they couldn't get my name right I am not confident they will get my physical address right - even though they already have it.
What am I to do?????


Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Panasonic Reviews and Complaints More Panasonic reviews, complaints, compliments and support tickets

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge

Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   Google

Ticket Replies

Jumbo says: (7 years ago)
i did the same thing, sent my camera to mcallen with all paperwork. no response. too bad b/c before it broke (after only 1 month) it was a nice camera. fragile and nonsupport = wasted money

Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Panasonic reviews and tickets

Similar reviews and tickets


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team